Dynamic 365 Business Central

Microsoft Dynamics 365 Business Central. Flexible. Intuitive. Functional.
The best choice for modern business.

Introduction to Microsoft Dynamics 365 Business Central

As an end-to-end ERP system, Microsoft Dynamics 365 Business Central (former Microsoft Dynamics NAV) improves performance in all business areas, from finance through purchases and sales, customer relationship, to service and manufacturing. Ensuring intuitive user experience, it is not only easy to use but also fast to implement. Dynamics 365 Business Central is an innovative business platform that offers exceptional capabilities such as scaling and extending the functionality with new modules and applications to accommodate the specific needs of companies operating in various industries. Such enhancements can be built without any intervention in the source code. Using a wide range of ready-to use extensions and applications available on Microsoft AppSource, you can also customize the functionality to serve specific business needs. In Dynamics 365 Business Central, you work with a familiar and intuitive interface that offers built-in business intelligence and workflow management tools, and integration capabilities. All data is standardized and stored in a single data base, which improves data consistency and system operability

Rich functionality available in the standard version Microsoft Dynamics 365 Business Central is a comprehensive business solution with outstanding capabilities for process integration. Right from the start, you can experience all the benefits of implementing the system. By using more efficient tools, your Company Hub, Financial Management, Purchasing & Marketing, Warehouse, Projects(jobs), Human Resources, Manufacturing, Business intelligence & E-services, or Manufacturing processes become easier. 

The system is offered in two licensing options – Essentials or Premium.

Dynamics 365 Business Central Essentials includes the functionalities from the following areas:

Financial ManagementMarketing/Customer
Relationship Management
Supply Chain ManagementProject ManagementHuman Resources ManagementService ManagementManufacturing
Chart of AccountsContactsSales andPurchase OrdersResourcesEmployee registrationService ItemsProduction Orders
Resource Capacity
and Availability
Service Contract
Version Management
Process PaymentsSales OpportunitiesInventory AvailabilityJobsQualifications and Confidential
Service OrdersAgile Manufacturing
Cash Flow ForecastCampaignsNonstock ItemsTime SheetsAbsence LogPlanning &
Supply Planning
BudgetsInteractionsItem SubstitutionsEmployee Expense ManagementService Contract
Demand Forecasting
DeferralsDynamics 365 for Sales
LocationsService Price
Fixed AssetsInventory_
Bank Account
Audit Trails

Finance management

Dynamics 365 Business Central allows you to manage all common financial processes and information related to accounting for financial transactions, preparation of financial statements, management of bank accounts, inventory costs, production costs and fixed assets.

Plan of the accounts

The chart of accounts is a list of accounts that you can use to post transactions to the general ledger. It includes balance sheet accounts and income statement accounts. In addition to the basic settings within the chart of accounts, there are also advanced functions for handling taxes, including VAT. The user has the ability to create accounting accounts. For example, they are used in sales and purchasing documents in general journals to post transactions to the general ledger. It is also possible to define dimensions by means of which values ​​necessary for reporting purposes are added to records.


In Dynamics 365 Business Central, dimensions are used in advanced financial analysis. Defined dimensions are assigned to buyers, inventory, vendors, ledger accounts, orders, resources, and much more. Multiple values ​​can be assigned to each defined dimension. For example, before a sale is posted, you can assign a customer group dimension to a sales document. It is also recommended to assign a department when posting expenses. This allows you to analyze and compare spending by department.

Payment processing

Dynamics 365 Business Central makes payment processing easy. Payments are processed directly on the website where they are recorded. With just a few clicks, you can mark invoices as paid and then start automatic reconciliation. A payment journal is used to settle payments with suppliers. It includes advanced features such as supplier priority settings and payment execution based on due dates. For reconciliation, run a script that suggests supplier payments and modify the payment journal lines as necessary, then pay electronically or by check. The payment reconciliation journal allows simultaneous processing and reconciliation of bank statement transactions. All you need to do is import your bank statement files,

Cash flow forecast

In order to obtain reliable information about the cash held, companies focus on the analysis of expected cash flows. The cash flow forecasting functionality in Dynamics 365 Business Central allows you to calculate projected cash flows for receivables, payments, sales orders, and purchase orders and is based on multiple sources. On the basis of data on revenues and expenses, analyzes of the potential effects of planned loans or unforeseen costs are performed. With the Cortana Intelligence app, system cash flow forecasts are created using machine learning technology based on your income and expense history.

Audit trails

Dynamics 365 Business Central automatically assigns audit trails and posting descriptions to transactions. In addition, users can also define reason codes on the basis of which supplementary audit trails are created.


The system can define accruals templates in order to automate the process of settling revenues and expenses within a specific schedule.


Budget support applies to general ledger, cost, sales, and purchase accounts.

Fixed assets

You can control fixed assets and related transactions such as acquisition, depreciation, write-down, write-down, and liquidation.

Bank account management

The system allows you to create and manage bank accounts, taking into account the specific needs of the company and the required currencies.

Customer relationship management


In relationship management, contacts are core data. Contacts are sets of information about individuals or companies that are necessary to conduct marketing activities. The functionality allows you to register offers related to contacts, synchronize contacts with buyers and suppliers, as well as manage duplicate contacts.


Segments are groups of contacts selected according to specific criteria. Dynamics 365 Business Central allows you to segment contacts based on the collected information. Saved segment criteria can be used in marketing campaigns.

Deal management

The system's relationship management functionality includes tracking opportunities, dividing sales processes into stages, and using the information gathered to manage deals. Sales quotes are attributed directly to potential customers. As part of servicing potential customers, you can define purchase path processes and a sales funnel.


The campaign is a range of activities related to the client, from the dispatch of catalogs and special orders to the organization of special events. Dynamics 365 Business Central allows you to create campaigns for defined segments and record interactions that are the response of individual contacts to campaigns.


The relationship management functionality includes not only contact management, but also makes it easy to track interactions with your contacts. It is possible to track interactions in the form of telephone calls, invitations and e-mail correspondence. We also have the ability to exchange documents such as sales offers, orders, invoices and other documents used as part of Dynamics 365 Business Central.

Integration with Dynamics 365 for Sales

Integration with Dynamics 365 for Sales makes it easy to synchronize sales order data, inventory availability, and units of measure and currencies.

Supply chain management

Management of sales orders and purchase orders

As part of the application, you can define a variety of sales and purchase documents depending on the needs of the company. Dynamics 365 Business Central lets you work with sales and purchase orders, bulk sales and purchase orders, and sales and purchase order processes. A great convenience is the ability to create invoices without the need to register an order. In addition, special prices and discounts can be defined for individual buyers and groups of buyers, which will be applied depending on certain criteria, such as minimum order quantities and order dates. The program automatically applies the best price and highest discount to the buyer. Prices and discounts can also be set from the sales document. In addition to line discounts, functions are available to define discounts and invoices.

Monitoring and control of the entire purchasing process in Dynamics 365 Business Central is carried out using automated workflows. The registration of documents within flows is supported by the OCR functionality. Replenishment orders are created directly from stock notifications and forecasts. In contrast, prices and discounts are assigned based on conditions agreed with suppliers, which may include, for example, minimum quantities and order date. The implementation of advanced workflow and approval functions allows for even better control of costs and expenses.


Dynamics 365 Business Central facilitates the receipt and release of goods from the warehouse and other internal warehouse activities, such as inventory puts and inter-warehouse transfers. Inventory picks can be performed during the picking, production and issue stages. Inventory management can be based on containers. Track picks and puts of inventory in bins, as well as movements between bins, to optimize consumption and picks. Warehouse functionality also includes stock picking for sales orders and stock orders.

Out-of-stock inventory

The software allows you to define out-of-stock inventories, thanks to which inventories not registered in stock can be offered to buyers. After you enter information about such stock, you can include it in the price list even though it is not in stock. If an out-of-stock stock is added directly to the sales document, the program automatically creates a new stock in the system based on the stock template in the out-of-stock stock list. The stock template contains all the fields that you define as mandatory for a typical stock.

Sales and inventory forecasts

Thanks to the use of machine learning technology in Dynamics 365 Business Central, the sales and inventory forecasting functionality allows you to create predictive analyzes based on historical data from a specific period and source. When inventory reaches zero, you can create a replenishment order directly from the forecast chart.

Stock substitutes

Dynamics 365 Business Central enables you to support inventory substitutes that are offered to buyers in the absence of standard inventory. Substitutes are defined by combining similar inventory that can be viewed and selected when the one ordered by the buyer is not available


With the help of the system, you can manage inventory stored in many company locations, such as a production plant, distribution center, warehouse, showroom, retail outlet or service car.

Inventory shifts

The program registers inventory movements between locations and calculates their value in individual locations

Stock availability

In the sale of products, tracking the availability of stock in particular locations and dates plays a key role. The system provides information about stock shortages during the processing of sales orders, allowing appropriate actions to be taken, such as creating a replenishment order or offering substitutes.

Project management


A resource is a person or device. The functionality allows you to combine resources into groups, record their prices and sell them. Asset tracking is done at the group or individual asset level. Resource management is related to the functionality of orders.

SegmentationPerformance and resource availability

For each resource, you can determine the performance and track its consumption, thus obtaining complete information about the actual performance and availability of resources.


Time sheets are a simple and flexible tool integrated with the functionalities of the website, orders and resources. They enable the registration of working time and approval by managers. On time sheets, employees enter the time they spend on work related to individual projects. The timesheets are managed by the administrator, who defines which employees are required to complete them. It also prepares them based on job planning lines. The employee's task is only to confirm whether the number of hours planned is consistent with the time actually worked. Once the time has been submitted and approved, the timesheet administrator or project manager can book it for the appropriate job. The program can also post recognized costs and sales to the income statement, and work in progress to the balance sheet. To do this, select one of the available valuation methods, for example percentage of completion. Work in progress and recognized costs and sales can be easily tracked from the order file.


Using the functionality of orders, consumption is registered on the basis of which invoices are generated. Settlements of orders can be based on fixed rates or actual consumption of time and materials (time and material). As part of the functionality, you can perform typical design and management tasks, such as order configuration, resource planning as well as budget management and monitoring of work progress. The solution also supports the handling of long-term projects where it is required to record the hours worked by employees and equipment, or to use up inventory. The order functionality provides comprehensive information not only on individual orders, but also on the allocation of employees, equipment and other resources used in all projects. Orders are defined in connection with projects carried out for clients, by entering all data necessary from the administrative and financial point of view in the order file. The activities that must be performed to complete the order are recorded as tasks. For each task, performance and sales are determined in terms of resources used and inventory, respectively. Thanks to this, based on the costs and prices of inventory as well as the costs and prices of resources, the program creates order budgets, and thus supports order profitability management. When executing orders, you can post consumption, for example, at the stage of purchasing inventory, by assigning a job number and a job job number on a purchase line, purchase order, or purchase invoice. Instead, inventory and resource consumptions are recorded and posted in job journals. The program also allows you to issue invoices for orders carried out in a given period and to monitor order budgets based on order statistics. The workflow functionality supports many types of service and consulting tasks.

Service management

The Premium User License gives you access to service management functionality primarily intended for repair. The functionality covers the entire process, integrating the supply chain of services and products, as well as service delivery. Thanks to the solution, you can quickly respond to requests, properly plan repair tasks and track their status. In addition, it is possible to monitor repair costs, issue invoices, handle warranties, enter service contracts, as well as optimize the level of spare parts stocks and adjust their status in terms of valuation.

Service Items

The core of the website management functionality are the functions related to the objects of the website. Service items are equipment and supplies that require service or repair. Service Item Management is the registration and tracking of all Service Items and related information such as contracts, components, and BOM references and warranties.

service orders

Service orders are for services or equipment and allow the recording of after-sales activities and repair requests. Service requests can be entered by customers or created automatically according to the terms of the service contract. Data is entered into service orders by employees of the customer service center or repair workshop.

Planning and allocation of tasks

The functionality also facilitates the planning of services registered in the form of service orders. Service scheduling involves assigning and dividing work orders among employees and determining the optimal settings, taking into account regional zones, staff skills and priorities. The solution also facilitates the management of information related to service personnel and technicians. What's more, it is also possible to filter this data by criteria such as availability, skills, inventory.


Warranty support includes the collection and management of details on service items and replacement parts, as well as service levels, response times, and discount levels.

Management of service contracts

Terms of service provision and related activities usually result from the provisions contained in the contract. In the contract management module, you can enter a contract with the buyer and specify the appropriate level of service. The module also collects contract history and renewal information, as well as contract templates. Moreover, you can also generate contract offers. Service level information, discount level response times are recorded in detail including service items, parts and labor.

Service price management

Using the service management functionality, you can define prices for services, manage and monitor them. Price calculation structures take into account parameters related to the provision of services.

Production management

Production management functionalities are available under the Dynamics 365 Business Central Premium user license.

Bill of Materials (BOM), route and capacity

A bill of materials (BOM) is a list of components necessary to produce a finished or semi-finished product. This list contains their descriptions of individual components, their quantities and units of measurement. The route, on the other hand, defines the sequence of steps (operations) necessary to produce the product. Production capacity settings, in turn, allow you to define the scheme of the production environment. The system allows you to define three types of production capacities that apply to the following production infrastructure units: production department, work center, work station.

The production order

Production orders are used to record and manage the processing of purchased raw materials into finished products. Production orders contain information about the types and quantities of products that are planned for production, the components needed to produce the products, the steps or routing operations required to turn the components into finished products, and the cells and workstations where the routing operations are performed. Work cells and workstations are a reflection of production capacity. The production order is processed in the production process until its completion. This process consists of: launching a production order, picking components from the warehouse, using raw materials, producing a product, registering consumption and output in the production journal (optional), and putting finished goods into the warehouse.

Demand forecasting

Demand forecasting functionality allows advanced forecasting of all types of demand. Forecasts can be easily converted into production plans and reconciled with actual sales. It is also possible to apply forecast changes to existing production plans.

Production planning

There are three options for production scheduling in the system: Sales Order Scheduling – A simplified scheduling feature that allows you to create production orders directly from sales orders. It is recommended for MTO companies where component planning is kept to a minimum; Order planning - more advanced functionality that allows you to cover the demand resulting from various sources by creating different types of deliveries. The program calculates the uncovered demand for subsequent current orders. The set of available tools allows the production planner to effectively combine and adapt delivery plans, taking into account other factors affecting planning; Planning sheet – allows you to generate a production plan by calculating a full replenishment plan or a net demand plan, taking into account all information available in the system regarding demand and supplies to cover this demand. The scheduling mechanism refers to the master production schedule (MPS) and/or MRP material requirements.

Subcontracting functionality

As manufacturing companies increasingly outsource some of their work, it is important that the software they use fully supports subcontracting activities. Microsoft Dynamics 365 Business Central supports this process by integrating work center settings, production orders, and purchase orders. This allows you to manage quantities and costs without interruption to your typical workflow.

Advanced production capacity

When resources are limited, capacity planning is essential. This is done by defining production calendars and capacity calendars for each cell and workstation, and recording all planned downtime.


By comparing the demand and capacity of a workstation, you can measure the load on that workstation. In order to monitor and manage the load, the system allows one of two assumptions: Loads with unlimited production capacity - the system plans work regardless of its load; Loads with limited production capacity - the system plans work up to a certain percentage of the production capacity of a given unit.

Subcontracting functionality

As manufacturing companies increasingly outsource some of their work, it is important that the software they use fully supports subcontracting activities. Microsoft Dynamics 365 Business Central supports this process by integrating work center settings, production orders, and purchase orders. This allows you to manage quantities and costs without interruption to your typical workflow.

Advanced production capacity

When resources are limited, capacity planning is essential. This is done by defining production calendars and capacity calendars for each cell and workstation, and recording all planned downtime.

Modern and friendly interface

With new functional improvements, a friendly user interface (known from the Microsoft 365 / Office 365 package ), personalized notification functions, system users can work faster and more efficiently and perform everyday tasks even more effectively. With Dynamics 365 Business Central, you'll start working immediately after launching. In the blink of an eye, you can handle quotes, orders and invoices, as well as finalize purchases, manage cash and prepare reports. Implementation of a new solution does not mean the need for many hours of training, as well as disruptions or interruptions in the implementation of key processes.

Accessible from any place, device, platform

Against the background of competing IT systems available on the market, Dynamics 365 Business Central stands out with the same range of possibilities for both mobile and stationary devices. It often happens that mobile versions of software provided by manufacturers offer poorer functionality. However, this is not the case with Dynamics 365 Business Central . Regardless of what device users work on, they have the same functions and tools available for Windows, iOS and Android. It doesn't matter if they use a desktop computer, laptop, tablet or smartphone - the tasks assigned to them are carried out based on a consistent and transparent work environment, using built-in and advanced security features.

Available in any infrastructure and licensing model

Microsoft Dynamics 365 Business Central on-premises

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dIn the case of a perpetual license, the customer acquires the right to use the system license indefinitely. Selecting this option may be beneficial in several cases. First of all, when the organization can incur higher costs at the initial stage of investment and intends to manage its infrastructure internally. Another circumstance occurs when the software will be run locally (or will be covered by license portability, hosted by a third-party provider in the IaaS model). In the case of a license in the form of a subscription, the customer acquires the right to use the software for the period when he will make recurring payments. By choosing this licensing model, the buyer incurs lower initial costs. In addition, it gains more flexibility to increase or decrease the number of subscription licenses in a given term. A subscription-based license may be an appropriate choice when an enterprise would like the obligation to maintain and manage the infrastructure in the cloud model to be taken over by an implementation partner or external service provider. Alternatively, software deployment is performed locally at the customer's organization. However, this is only possible if the partner implementing the Dynamics 365 Business Central 365 on-premises solution provides ongoing support and takes full responsibility for managing the system.apibus leo.

Microsoft Dynamics 365 Business Central on-cloud

The ERP system in this version is available as a service (Software as a Service). This means that all core infrastructure, middleware, and application software and data reside in the Microsoft Azure data center. Microsoft manages the hardware and system and ensures the availability and security of applications and data. This approach allows clients to get started quickly with minimal upfront cost. Microsoft Dynamics 365 Business Central on-cloud is available only as a monthly subscription. It is purchased through the Cloud Solution Provider (CSP) partner network.

A smart cloud for every scenario

Microsoft continues to invest in and bring intelligent cloud solutions to market. The new products also include analytical tools based on artificial intelligence and machine learning technology. They enable enterprises to optimize business processes and increase efficiency. Users of the Dynamics 365 Business Central application have access to resources and services from anywhere, anytime, regardless of whether they use the cloud or local version. In the latter case, communication is provided by a solution called Intelligent Edge.

Equipped with its built-in high-level security features, Business Central is available as:

Windows 10 desktop client
Tablet client including
(Windows, Android, iOS)
Mobile client
(Windows, Android, iPhone)
Web client
(Internet Explorer, Microsoft Edge, Google Chrome, Mozilla Firefox, Safari)

Additional functionalities at your fingertips

Feel the unlimited freedom of using the rich and advanced functionality, which you can expand with new modules at a pace convenient for your company. When starting a business, it will be enough to implement standard functionality supporting basic business processes. With the growing needs and the increasing number of supported processes and transactions, you can add more modules. The use of tools that are flexible in configuration, a scalable database and an efficient Microsoft cloud platform will allow your company not only to maintain the current growth rate, but to gain even more momentum.


dozens of ready-made and tested applications that extend the standard functionality of the system, prepared by Microsoft and partners from around the world.

Power BI


designed by Microsoft, an efficient and extremely flexible platform supporting the creation of custom business applications. Therefore, designing solutions is extremely simple and fast. Newly created apps can be shared across the organization and accessed from any mobile device.

Microsoft Flow

a platform that enables the management and automation of processes and workflows between Microsoft Business Central and other services and tools.


improvements and new functionalities can be created and published in the form of so-called extensions. This approach allows for the development of a standard application without interfering with the source code, which significantly speeds up and facilitates the procedure of updating the system to a new version.

Connect apps

flexible API that allows you to integrate Business Central with third-party solutions and services

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